South shore Heating Pellets Delivery Policy & Pricing
1 Ton minimum purchase for delivery. No half ton orders for delivery.
Prices per ton
Delivery Pricing- Pricing is based on location. Price is for delivery of 1ton. Each additional ton thereafter is $20 each
Example- 4 Tons delivered to Plympton would be $100. An initial charge of $40 and 3 pallets at $20ea.
We can deliver up to 4 tons at a time.
Each Pallet takes approximately 15min to unload if delivering to an accessible area like a garage where the walk distance from truck to stacking area is less than 30’ or so.
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Delivery Policy: We deliver at the exact time that we discussed so that you are able to be home and show us where the pellets go and inspect the load upon arrival. Our delivery times and days are very flexible and we deliver 7 days a week with scheduled times between 10am and 5pm.
All pallets are broken down and delivered by hand so you know that you are not getting wet product. This also allows us to place pellets where no one else can go such as basements, sheds, under stairs, under porches, and occasionally in house closets. No one else offers the delivery service that we do. No one. Period.
Our truck fully load with pellets weighs nearly 10 tons so we can not drive over any septic or leaching fields and if we have to drive over lawn it will most likely leave imprints so please be aware of this.
Rescheduling is not a problem and when the order is scheduled for a delivery you will be speaking with Jeff for a day and time and Jeff alone. No one else schedules so there will never be a confusion. Also, when scheduling you will be given Jeff’s direct personal cell phone so you can call for any reason and get a quick response. We don't charge for a “deluxe” package for the right to reschedule when you have an emergency. Thats just bananas.
Basement/Difficult- This is when it requires us to go down a bulkhead, wheel stacks around the back of home or to a shed 200’ away, carry bags up a flight of stairs etc.. This will be discussed with you in the phone call to make sure we have the people and equipment needed.